First class service! Straight forward to deal with, answered all questions quickly and a speedy turn around to mortgage offer being issued. I cannot recommend AJMS and the Team highly enough. I would…
Thank you so much to AJMS for helping out with my recent remortgage. Always available on his mobile to answer any questions I had and made the whole process as stress free as possible for me. I would…
AJMS was extremely helpful in arranging my remortgage. His excellent knowledge allows him to provide a fast, efficient and professional service. Previously I have tried to arrange these myself which …
Highly recommended explained everything well, went to and from the lender so many times making sure all was agreed before spending my money on a survey 5 star amazing service!
Thank you AJMS for helping us with our mortgage! We really appreciate your patience and for always being at the end of the phone to answer any questions no matter how big or small!
Thank you so much to AJMS for helping out with my recent remortgage. Always available on his mobile to answer any questions I had and made the whole process as stress free as possible for me. I would definitely recommend him to friends and family!
“I received protection advice from Brian at AJMS and we proceeded to arrange various insurances for myself & my partner. I am very happy with the service I received and the policy I was recommended, I wouldn’t hesitate to recommend Brian’s services to anyone looking to arrange their personal insurance. “
AJMS has been our mortgage/financial advisor for many years now. His knowledge and expertise is second to none and I can’t recommend his services enough!
Alexander James Mortgage Services - The Best Woking Mortgage Brokers
AJMS is extremely knowledgeable, professional, supportive and well versed in many financial services, including but not limited to Mortgages. I would highly recommend you engage with him and his company to assist with your financial needs and mortgage application. A one stop shop in financial services with friendly advice and exceptional service delivery. Happy Customer !!
Alexander James Mortgage Services - Woking Mortgage Brokers
AJMS has been very helpful and knowledgeable helping me out get the mortgage to get my first house. His knowledge does not only limit on mortgage but broader financial areas. I was a happy customer and would definitely ask him for your help if I will need to get more properties with mortgages or advice on financial planning.
I used AJMS over the course of the years for my property purchases. In all my dealings with him he has always given me impartial advice and in my opinion found the best rates on the market. I would recommend AJMS as an honest and genuine financial adviser.
We were recommended to use the services of Alexander James Mortgage Services by our then financial adviser.
In retrospect, this was an excellent recommendation as AJMS provided an outstanding service.
We were so impressed with the service that AJMS provided that when our youngest daughter decided to purchase a flat, we again secured the services of AJMS.
Who provided a first class service in helping her obtain a very competitive mortgage and appropriate life, critical illness, contents and health insurance cover.
And in the future will help her to set up a private pension fund.
So to anyone looking for sound, sensible and straightforward financial advice, we all recommend Alexander James Mortgage Services.”
Suite 120 Railway House, 14 Chertsey Road Woking, United Kingdom, GU21 5AH,
Buying a home in Woking is a major milestone. Perhaps you are picturing a state-of-the-art kitchen, a garden for summer barbecues or a cosy home office where you can finally shut the door on the working day.
But alongside the excitement, it is natural to feel overwhelmed by the responsibility of a mortgage. What would happen if you could no longer work? If you became seriously ill? Or if your family had to manage the mortgage without your income?
These questions can feel stressful and confusing, but you do not have to work through them alone. In this guide, we explain how mortgage protection insurance can help protect your home and your household finances through life’s unexpected changes.
Mortgage protection insurance is a broad term used to describe insurance designed to help you or your loved ones manage the mortgage if something goes wrong.
It is not usually one single type of policy. Instead, it can include different forms of cover, such as:
Each type of cover addresses a different risk. That is important because life insurance alone may not help if you survive a serious illness but cannot work, while income protection is not designed to clear a mortgage after your death.
As a local mortgage advisor in Woking, we help clients understand these differences in plain English, so they can make informed decisions without being buried under industry jargon.

Life insurance is designed to pay out a lump sum if you die during the policy term.
For homeowners with a repayment mortgage, one common option is decreasing-term life insurance. This means the amount of cover generally reduces over time, broadly following the outstanding mortgage balance.
If you die, the payout could be used to clear or reduce the mortgage. This may help your partner or family remain in the home, rather than facing the additional upheaval of selling it during an already painful time.
Life insurance can be particularly important if:
Life insurance is not legally required to obtain a mortgage in the UK. However, it can provide valuable reassurance, particularly when other people depend on you financially.
Critical illness cover works differently from life insurance. It may pay a tax-free lump sum if you are diagnosed with one of the specific illnesses or conditions listed in your policy.
These conditions can include certain forms of cancer, heart attack or stroke, but the exact definitions and eligibility criteria vary between insurers. This is why reading the policy wording is so important.
A payout could be used to:
The key point is that critical illness cover pays while you are alive. It is intended to relieve the financial pressure that can accompany a serious diagnosis, giving you more space to focus on your health and family.
However, it does not cover every illness. A condition must meet the insurer’s specific definition before a claim can be paid. We will talk you through those definitions carefully, so you understand exactly what is and is not covered.
For many homeowners, the biggest financial risk is not death. It is the possibility of being unable to work for a prolonged period because of illness or injury.
Income protection insurance is designed to provide a regular monthly benefit if you cannot work. The benefit is usually a proportion of your income rather than your full salary, and it can be used towards your mortgage, bills, food and other essential costs.
This is different from critical illness cover:
Income protection can therefore cover a broader range of situations. You may be unable to work because of a condition that is serious and disruptive but does not meet the definition of a “critical illness”.
When considering this cover, look carefully at the deferred period. This is the waiting time between being unable to work and receiving the benefit. A longer deferred period may reduce the premium, but you need to check that your savings, employer sick pay or other support could cover that initial gap.
Think of your protection planning like an umbrella. Life insurance may protect your family from the storm of losing you. Critical illness cover may provide a financial shelter after a serious diagnosis. Income protection can help keep the monthly bills moving when your income has been interrupted.
Here is the simple version:
| Type of cover | What may trigger a claim? | How it usually pays | How it can help with a mortgage |
|---|---|---|---|
| Life insurance | Death during the policy term | One-off lump sum | May clear or reduce the mortgage for your family |
| Critical illness cover | Diagnosis of a specified serious illness | One-off lump sum | May help reduce the mortgage or pay household costs |
| Income protection | Inability to work due to illness or injury | Regular monthly income | May help cover the mortgage and wider bills |
There is no universal “perfect” package. The right approach depends on your income, health, age, mortgage balance, family circumstances, employer benefits and budget.
You may also hear the term MPPI, or mortgage payment protection insurance. This is a more specific type of cover that may pay your mortgage payments for a limited period if you cannot work due to accident, sickness or involuntary redundancy.
It is different from life insurance, which is intended to pay a lump sum after death. It is also different from long-term income protection, which may provide an income for a much longer period, depending on the policy.
MPPI policies can include exclusions, waiting periods and limits on how long payments will continue. Do not assume that any policy labelled “mortgage protection” provides comprehensive protection for every situation. Let us help you establish what each policy actually does.
A remortgage is not only an opportunity to review your interest rate. It is also a natural point to check whether your protection still reflects your life today.
When we provide remortgage advice, we encourage clients to consider questions such as:
Perhaps your old policy was arranged when you were a first-time buyer, but you now have children, a bigger mortgage and plans for that long-awaited home office. Your protection should not be left behind while the rest of your life moves forward.
Be aware that changing or cancelling an existing policy can have consequences. A new policy may cost more as you get older, and your health circumstances may affect underwriting. We will explain your options before you make any changes.

Insurance is there to provide security, but it is essential to understand the small print.
Check:
If you are considering changing your mortgage before your current deal ends, remember to check for early repayment charges. These are fees your existing lender may apply when you repay or switch the mortgage early. They do not automatically mean remortgaging is a bad idea, but the cost needs to be weighed against any potential saving. Our team can talk you through the figures.
Searching for protection online can feel like trying to assemble flat-pack furniture without the instructions. There may be plenty of pieces, but it is not always obvious which ones belong together!
As an experienced mortgage broker in Woking, we look at your wider circumstances rather than focusing on one product in isolation. We can help you explore suitable options for life insurance, critical illness cover and income protection alongside your mortgage needs.
We offer impartial advice with access to a wide range of mortgage products, and we handle the paperwork to relieve the stress wherever possible. Whether you are buying your first home, moving, reviewing an existing mortgage or considering a remortgage, we are here to talk you through the process.
You can also read what one AJMS client said about receiving protection advice from our team, or explore our guidance on why you might remortgage and when.
Start by reviewing your current mortgage, savings, employer benefits and existing insurance. Ask yourself: if your income stopped tomorrow, how long could you continue paying the mortgage and household bills?
You do not need to solve everything in one afternoon. Even a friendly conversation can help you understand where the gaps may be and what options are available.
If you live in Woking and want to discuss mortgage protection insurance, we are always here to help. Contact Alexander James Mortgage Services for a no-obligation conversation about your mortgage and protection needs.
Whatever the weather brings, we would love to help you protect the home, family life and future you have worked so hard to build!
This article is for general information only and does not constitute personal financial advice. Insurance policies are subject to eligibility, underwriting, exclusions, terms and conditions. Your home may be repossessed if you do not keep up repayments on your mortgage.